This is my fifth book and the latest in a series of books written on Productivity and Quality. The key topics are World Class Organization Standards, Moving Towards Productivity and Quality Excellence, Total Factor Productivity, The Eight Dimensions of Quality, and the House of Continuous Improvement (HOCI®) which includes the topics on 5S & 8 Wastes, Quality Circles & Six Sigma, Benchmarking, TQM & TPM, ISO9001 & ISO14001, and World Class Standards.

In this new book, I have included a few case studies to assist the reader to understand better the impact of Productively and Quality Excellence on an organization in its journey towards Business Excellence. These case studies include The Trilogy of Moving Towards Business Excellence, the HIMS-BEST Business Excellence Software Solutions, HIMS® Holistic and Integrated Management System, and SDMS® Strategic Deployment Management System.